This Privacy Policy describes how Northland Bags (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, interact with, or place a wholesale order through our wholesale website (the “Site”), or otherwise communicate with us (collectively, the “Services”).

For the purposes of this Privacy Policy, “you” and “your” refer to business users, wholesale customers, retailers, website visitors, or other individuals whose information we collect in connection with our wholesale services.

Please read this Privacy Policy carefully. By accessing or using any part of the Services, you agree to the collection, use, and disclosure of your information as described below. If you do not agree, please do not use our Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or operational needs. Any updates will be posted on the Site, and the “Last Updated” date will be revised accordingly, as required by applicable law.

How We Collect and Use Personal Information

To provide our wholesale services, we collect personal information from various sources depending on how you interact with us. This includes information collected over the past 12 months.

In addition to the uses described below, we may use your information to:

• Communicate with you
• Provide and manage wholesale services
• Comply with legal obligations
• Enforce our terms and policies
• Protect our business, partners, and users

Personal Information We Collect

The type of personal information we collect depends on your interaction with our wholesale Site and Services. “Personal information” refers to information that identifies, relates to, or can reasonably be associated with you.

Information You Provide Directly

When using our wholesale Services, you may provide:

• Business and contact details (name, company name, address, phone number, email)
• Wholesale order information (billing and shipping addresses, order confirmation, payment status)
• Account details (username, password, security information)
• Shopping activity (products viewed, added to cart, or saved)
• Customer support communications (messages, inquiries, or emails you send us)

Providing certain information may be required to access wholesale features. If you choose not to provide required information, some Services may not be available to you.

Information Collected Automatically (Cookies & Usage Data)

We automatically collect certain information about how you interact with our Site (“Usage Data”) using cookies and similar tracking technologies. This may include:

• IP address
• Browser type and device information
• Network connection details
• Pages viewed and actions taken on the Site

This data helps us operate, improve, and optimize our wholesale platform.

Information from Third Parties

We may receive information about you from third-party service providers, including:

• Shopify, which powers our wholesale store
• Payment processors, which handle payment information securely to complete wholesale transactions
• Analytics and marketing partners, who help us understand usage and improve our Services

All third-party information is handled in accordance with this Privacy Policy. We are not responsible for the accuracy or privacy practices of third-party providers.

How We Use Your Personal Information

Providing Wholesale Services

We use your information to process wholesale orders, manage accounts, fulfill shipments, handle returns, communicate order updates, and provide customer support.

Marketing & Business Communications

With your consent or as permitted by law, we may send business-related communications, updates, or promotional information related to our wholesale offerings.

Security & Fraud Prevention

We use personal information to protect against fraud, unauthorized access, and misuse of our Services. You are responsible for safeguarding your account credentials.

Customer Support & Service Improvement

We use your information to respond to inquiries, improve our wholesale platform, and maintain strong business relationships.

Cookies

Our Site uses cookies to function properly and enhance user experience. Cookies help us remember preferences, analyze traffic, and optimize performance. Third-party services may also place cookies for analytics or marketing purposes.

You can manage cookie preferences through your browser settings. Disabling cookies may affect site functionality.

For Shopify-related cookies, please visit:
https://www.shopify.com/legal/cookies

How We Share Personal Information

We may share your personal information with:

• Service providers (payment processors, shipping partners, IT services)
• Business and marketing partners (including Shopify)
• Affiliates within our corporate group
• Legal or regulatory authorities when required by law
• Parties involved in business transactions such as mergers or restructuring

We do not use sensitive personal information to infer personal characteristics.

User-Generated Content

If you submit reviews or other content on public areas of the Site, that information may be publicly accessible. We are not responsible for how others use publicly shared information.

Third-Party Websites & Links

Our Site may contain links to third-party websites. We are not responsible for their privacy practices, content, or security. Please review their policies before providing any information.

Children’s Privacy

Our wholesale Services are not intended for children, and we do not knowingly collect personal information from individuals under 16 years of age.

Data Security & Retention

While we take reasonable steps to protect your information, no method of transmission or storage is completely secure. We retain personal information only as long as necessary to provide Services, comply with legal obligations, and resolve disputes.

Your Rights & Choices

Depending on your location, you may have rights to:

• Access or request information we hold about you
• Correct inaccurate data
• Request deletion of personal information
• Opt out of certain data uses
• Withdraw consent where applicable

Requests can be made by contacting us using the details below. We will respond as required by law.

International Data Transfers

Your information may be processed outside your country, including in the United States. Where required, we rely on approved data transfer mechanisms such as Standard Contractual Clauses.

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

📧 info@northlandbags.com

📞Call Us: +1 6477167664